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    Our Services

    The DEA’s rules and regulations are more complicated than ever, and mistakes can be costly. Let TITAN put its suite of services to work for you – giving you the peace of mind to focus on what you do best: caring for patients.Whether you’re just starting your business, expanding operations, addressing compliance challenges, or want to kick your team’s skills up a notch, TITAN Group is your trusted partner at every step.

    Audits and Inspections

    Your Worry: “If the DEA ever came to my office, we’d be dead. I don’t think our records or security could meet their requirements…”

    • What We Do:

      The TITAN Investigator will come onsite to your facility to conduct a thorough inspection of your end-to-end control environment (including receiving and storage, security standards, employee screening, proper processes and use of alarms, monitoring, and other equipment). 

      Whether the audit/inspection is announced or unannounced, the objective is the same: to identify and address gaps in your team’s performance. Together, we’ll analyze your logistics capabilities, corporate procedures, and information systems to determine whether you can handle current DEA regulations and an inspection's documentation and data demands.

    • How TITAN Helps:

      Our comprehensive scorecard identifies gaps in each core category and addresses compliance needs. We also:

      • Review and organize required records per legal requirements.
      • Provide recommendations to enhance current security protocols.
      • Identify gaps in current inventory controls and recordkeeping, remediating where necessary.
      • Update current controlled substance policies and procedures.
      • Ensure staff readiness and create any needed response plans.
    • The Value:

      Complete peace of mind, knowing that if a DEA audit arrives unannounced, you can face scrutiny more confidently — you’re on target with TITAN’s expertise, saving you from potential fines and/or legal complications. TITAN lets you tap into decades of DEA knowledge, experience, and a track record of DEA compliance success. Call or email TITAN today and find out how we help people just like you.     

    The TITAN Investigator will come onsite to your facility to conduct a thorough inspection of your end-to-end control environment (including receiving and storage, security standards, employee screening, proper processes and use of alarms, monitoring, and other equipment). 

    Whether the audit/inspection is announced or unannounced, the objective is the same: to identify and address gaps in your team’s performance. Together, we’ll analyze your logistics capabilities, corporate procedures, and information systems to determine whether you can handle current DEA regulations and an inspection's documentation and data demands.

    Our comprehensive scorecard identifies gaps in each core category and addresses compliance needs. We also:

    • Review and organize required records per legal requirements.
    • Provide recommendations to enhance current security protocols.
    • Identify gaps in current inventory controls and recordkeeping, remediating where necessary.
    • Update current controlled substance policies and procedures.
    • Ensure staff readiness and create any needed response plans.

    Complete peace of mind, knowing that if a DEA audit arrives unannounced, you can face scrutiny more confidently — you’re on target with TITAN’s expertise, saving you from potential fines and/or legal complications. TITAN lets you tap into decades of DEA knowledge, experience, and a track record of DEA compliance success. Call or email TITAN today and find out how we help people just like you.     

    Team Training and Preparation

    Your Worry: “My employees know some basic rules about controlled substances, but I’m not really sure if things are executed 100% correctly. A little education could go a long way.”

    • What We Do:

      Education should be a central part of your DEA policies and procedures. Educating your employees will decrease inventory loss, increase efficiency, and reduce opportunities for drug diversion. TITAN offers a wide range of controlled substances training as part of our overall services.

      As our team walks through your facility, we provide insights, suggestions, and opportunities to improve your team's overall performance and align with the DEA's requirements. 

    • How TITAN Helps:

      TITAN is at the forefront of DEA training, offering CE and non-CE training classes in either a live environment or through our virtual online training modules featuring:

      • Customized training programs tailored to your team’s roles and responsibilities.
      • Practical, how-to-get-it-done lessons on DEA compliance topics like recordkeeping, inventory controls, suspicious order monitoring, and spotting drug diversion.
      • Scenario-based workshops and roleplaying to prepare for real-world challenges, including surprise DEA audits.
      • Ongoing training updates to keep your team on top of the latest issues, tools, and techniques.
    • The Value:

      A well-informed team capable of handling controlled substance challenges with greater confidence. Call or email TITAN and we’ll design the training that’s just right.   

    Education should be a central part of your DEA policies and procedures. Educating your employees will decrease inventory loss, increase efficiency, and reduce opportunities for drug diversion. TITAN offers a wide range of controlled substances training as part of our overall services.

    As our team walks through your facility, we provide insights, suggestions, and opportunities to improve your team's overall performance and align with the DEA's requirements. 

    TITAN is at the forefront of DEA training, offering CE and non-CE training classes in either a live environment or through our virtual online training modules featuring:

    • Customized training programs tailored to your team’s roles and responsibilities.
    • Practical, how-to-get-it-done lessons on DEA compliance topics like recordkeeping, inventory controls, suspicious order monitoring, and spotting drug diversion.
    • Scenario-based workshops and roleplaying to prepare for real-world challenges, including surprise DEA audits.
    • Ongoing training updates to keep your team on top of the latest issues, tools, and techniques.

    A well-informed team capable of handling controlled substance challenges with greater confidence. Call or email TITAN and we’ll design the training that’s just right.   

    Litigation Support

    Your Worry: “Lawyers, huge fines, depositions, threats of jail time — If I don’t win my case, I’m royally screwed!”

    • What We Do:

      We see it all too often: maybe one of your former employees calls the DEA on you, or maybe one steals from you. Maybe your distributor cuts you off due to suspicious orders, or you’re already in litigation with the DEA. TITAN works directly with your attorney or can be your representative when dealing directly with DEA regulations.  Either way, TITAN is here to assist.

    • How TITAN Helps:

      • Serve as expert witnesses or consultants to legal teams, providing credible, industry-specific insights during litigation.
      • Assist legal teams in preparing robust defense strategies backed by a case-winning history of compliance expertise and regulatory knowledge.
      • Prepare supportive documentation, audit reports, and other case enhancements.
      • Offer detailed document reviews to uncover the opposition’s mistakes, gaps, or procedural errors.
      • Oversee your compliance with DEA Memorandums of Agreement (MOA) or other agency-imposed requirements. 
    • The Value:

      You add TITAN’s expertise and track record of success in federal and state lawsuits to work in combination with your legal team’s skills — a winning combination. Get TITAN on your side now. Call or email TITAN today. 

    We see it all too often: maybe one of your former employees calls the DEA on you, or maybe one steals from you. Maybe your distributor cuts you off due to suspicious orders, or you’re already in litigation with the DEA. TITAN works directly with your attorney or can be your representative when dealing directly with DEA regulations.  Either way, TITAN is here to assist.

    • Serve as expert witnesses or consultants to legal teams, providing credible, industry-specific insights during litigation.
    • Assist legal teams in preparing robust defense strategies backed by a case-winning history of compliance expertise and regulatory knowledge.
    • Prepare supportive documentation, audit reports, and other case enhancements.
    • Offer detailed document reviews to uncover the opposition’s mistakes, gaps, or procedural errors.
    • Oversee your compliance with DEA Memorandums of Agreement (MOA) or other agency-imposed requirements. 

    You add TITAN’s expertise and track record of success in federal and state lawsuits to work in combination with your legal team’s skills — a winning combination. Get TITAN on your side now. Call or email TITAN today. 

    Distributor / Supply Chain Interventions

    Your Worry: “My pharmaceutical distributor cut me off. They flagged us for questionable activity and suspicious orders. I haven’t done anything wrong and need products for my customers!”

    • What We Do:

      Your distributor cuts you off without prior notice, and you have customers' prescriptions that need to be filled. Plus, your distributor does not provide help or explanations to fix the problem. TITAN will be there to perform the inspections, audits, and internal investigations you need to rebuild your distributor relationships. 

    • How TITAN Helps:

      • Design and implement robust Suspicious Order Monitoring (SOM) systems that meet distributor and DEA regulations.
      • Investigate flagged orders and questioned activities, then advocate on your behalf to restore distributor relationships, rebuild trust, and reestablish supply chain relationships.
      • Determine if your staff is acting honestly and ethically.
      • Advise on DEA reporting requirements and ensure your required records are complete and accurate.
      • Evaluate order histories and controlled substance handling procedures to identify discrepancies or patterns triggering restrictions.
    • The Value:

      You protect your business from supply chain scrutiny and confirm that your operations align with industry best practices and DEA guidelines. Call or email TITAN today to get your distributor relationships back on track and thwart uninterrupted operations. 

    Your distributor cuts you off without prior notice, and you have customers' prescriptions that need to be filled. Plus, your distributor does not provide help or explanations to fix the problem. TITAN will be there to perform the inspections, audits, and internal investigations you need to rebuild your distributor relationships. 

    • Design and implement robust Suspicious Order Monitoring (SOM) systems that meet distributor and DEA regulations.
    • Investigate flagged orders and questioned activities, then advocate on your behalf to restore distributor relationships, rebuild trust, and reestablish supply chain relationships.
    • Determine if your staff is acting honestly and ethically.
    • Advise on DEA reporting requirements and ensure your required records are complete and accurate.
    • Evaluate order histories and controlled substance handling procedures to identify discrepancies or patterns triggering restrictions.

    You protect your business from supply chain scrutiny and confirm that your operations align with industry best practices and DEA guidelines. Call or email TITAN today to get your distributor relationships back on track and thwart uninterrupted operations. 

    Internal Investigations

    Your Worry: “Someone’s been stealing our medications. How did it slip through? Who’s doing it? And why are all of our records and monitoring so disorganized?”

    • What We Do:

      This is TITAN’s area of expertise.  Our former DEA investigators provide hands-on support, whether auditing your inventory and recordkeeping practices, reviewing and strengthening your physical security, or interviewing your employees to identify risk.  TITAN has a 100% record of success in resolving these cases — we’ll even be your representative when it comes time to deal with the DEA! 

    • How TITAN Helps:

      • Thorough and unobtrusive internal investigations, including record reviews, staff interviews, evidence gathering, and, if necessary, liaison with law enforcement.
      • Analyze data to identify irregularities or compliance failures.
      • Provide actionable recommendations to mitigate risks of future violations.
      • Support leadership in implementing corrective action.
    • The Value:

      With strengthened internal controls, you can swiftly and discreetly resolve compliance issues while preventing recurrences. Contact TITAN today for the answers you need. Call or email, and we’ll get on the case. 

    This is TITAN’s area of expertise.  Our former DEA investigators provide hands-on support, whether auditing your inventory and recordkeeping practices, reviewing and strengthening your physical security, or interviewing your employees to identify risk.  TITAN has a 100% record of success in resolving these cases — we’ll even be your representative when it comes time to deal with the DEA! 

    • Thorough and unobtrusive internal investigations, including record reviews, staff interviews, evidence gathering, and, if necessary, liaison with law enforcement.
    • Analyze data to identify irregularities or compliance failures.
    • Provide actionable recommendations to mitigate risks of future violations.
    • Support leadership in implementing corrective action.

    With strengthened internal controls, you can swiftly and discreetly resolve compliance issues while preventing recurrences. Contact TITAN today for the answers you need. Call or email, and we’ll get on the case. 

    Presentations for Executives and Teams

    Your Worry: “We need an engaging speaker with great stories to cover DEA regulations and compliance, risk mitigation, or industry best practices.”

    • What We Do:

      Our CEO, Jack Teitelman, is known for his appearances at regional and national industry conferences, along with webinars exploring best practices for preventing diversion at companies like yours.

    • How TITAN Helps:

      • Engaging, customized presentations designed for executives, compliance teams, or entire staff.
      • Topics Covered: DEA compliance protocols, Suspicious Order Monitoring (SOM), audit preparedness, preventing diversion, and industry-specific trends – with plenty of true examples and “war stories” from the field.
      • Interactive Workshops with scenario-based exercises to improve understanding and application of compliance strategies.
      • Facilitating strategy and leadership discussions on integrating compliance into 
        business growth plans.
    • The Value:

      Your team gains in-depth knowledge of compliance protocols and actionable strategies to implement immediately, improving alignment across all levels of the organization. Call or email TITAN today, and let us get to work to “wow” your audience.

    Our CEO, Jack Teitelman, is known for his appearances at regional and national industry conferences, along with webinars exploring best practices for preventing diversion at companies like yours.

    • Engaging, customized presentations designed for executives, compliance teams, or entire staff.
    • Topics Covered: DEA compliance protocols, Suspicious Order Monitoring (SOM), audit preparedness, preventing diversion, and industry-specific trends – with plenty of true examples and “war stories” from the field.
    • Interactive Workshops with scenario-based exercises to improve understanding and application of compliance strategies.
    • Facilitating strategy and leadership discussions on integrating compliance into 
      business growth plans.

    Your team gains in-depth knowledge of compliance protocols and actionable strategies to implement immediately, improving alignment across all levels of the organization. Call or email TITAN today, and let us get to work to “wow” your audience.

    Due Diligence Services

    Your Worry: “We’re growing by acquisition. We aim to buy up as many other companies and practices as possible. The lawyers and accountants can check them out. What could go wrong?”

    • What We Do:

      What could go wrong?  A lot of things.  TITAN’s team performs a full inspection of the facility — from recordkeeping to security — to ensure that you’re not buying yourself a big problem in the future.

    • How TITAN Helps:

      • DEA Compliance Audits to evaluate the takeover target’s controlled substance handling records and systems, licensing, and regulatory history.
      • OSHA Compliance Reviews to assess workplace safety protocols, hazard communication, and employee training compliance.
      • Radiation Compliance Audits to identify any problems meeting state and federal radiation safety standards for equipment and procedures.
      • Actionable Insights provided in detailed reports, including recommendations to address compliance issues or to negotiate purchase terms.
    • The Value:

      You gain actionable intelligence to avoid potential nightmare purchases while ensuring your business starts on the right foot with a compliance-focused infrastructure, reducing the risk of penalties or costly operational disruptions. Reach out to TITAN now – before you sign that contract!

    What could go wrong?  A lot of things.  TITAN’s team performs a full inspection of the facility — from recordkeeping to security — to ensure that you’re not buying yourself a big problem in the future.

    • DEA Compliance Audits to evaluate the takeover target’s controlled substance handling records and systems, licensing, and regulatory history.
    • OSHA Compliance Reviews to assess workplace safety protocols, hazard communication, and employee training compliance.
    • Radiation Compliance Audits to identify any problems meeting state and federal radiation safety standards for equipment and procedures.
    • Actionable Insights provided in detailed reports, including recommendations to address compliance issues or to negotiate purchase terms.

    You gain actionable intelligence to avoid potential nightmare purchases while ensuring your business starts on the right foot with a compliance-focused infrastructure, reducing the risk of penalties or costly operational disruptions. Reach out to TITAN now – before you sign that contract!

    Continuing Support Program

    Your Worry: “We’re not big enough to be able to afford a full-time DEA Compliance Manager, but it feels like something challenging always comes up. We can figure out most answers, but being able to make a call or send a message to get help would be reassuring. And it would reduce the time we spend trying to find answers on our own.”

    • What We Do:

      TITAN is one of the few industry experts that provides post-audit and post-inspection support services to ensure your staff has a reliable resource for answering questions or explaining issues that may arise during a shift. Our staff is available via email and phone to answer or research your toughest DEA controlled substance questions.

    • How TITAN Helps:

      Annual support plans put our experts on call to assist you with answers and problem-solving. 
      Emergency consultations provide prompt, in-person help and guidance to tackle surprises such as unexpected inspections, staff drug diversion, or other disasters.

    • The Value:

      Whether tele-consulting via computer or on-site deployment, you’ll know that TITAN will answer your call, no matter how big or small the issue, and will put its expertise to work for you when time is of the essence. Get on-call help for your busy company's needs with one quick call or email to TITAN today. 

    TITAN is one of the few industry experts that provides post-audit and post-inspection support services to ensure your staff has a reliable resource for answering questions or explaining issues that may arise during a shift. Our staff is available via email and phone to answer or research your toughest DEA controlled substance questions.

    Annual support plans put our experts on call to assist you with answers and problem-solving. 
    Emergency consultations provide prompt, in-person help and guidance to tackle surprises such as unexpected inspections, staff drug diversion, or other disasters.

    Whether tele-consulting via computer or on-site deployment, you’ll know that TITAN will answer your call, no matter how big or small the issue, and will put its expertise to work for you when time is of the essence. Get on-call help for your busy company's needs with one quick call or email to TITAN today. 

    Titan Group by the Numbers

    $ 145000000 + In fines collected by the DEA from 2007-2015
    1 in 10 Healthcare providers will abuse drugs
    $ 18170 + The current federal fine for each regulatory compliance infraction
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    Why TITAN Group?

    With a proven national track record of success providing expert guidance to veterinary practices, pharmacies, hospitals, methadone clinics, healthcare providers, and other DEA-regulated entities, TITAN Group is uniquely equipped to handle complex compliance challenges. 

    Talk with TITAN today (347)723-8019 or info@titangroupdea.com about how our team of compliance and investigation experts deliver tailored solutions to protect your business and promote a culture of operational excellence. 

    Take The First Step

    Not sure where to start? Have a special need? Don’t know which service is quite right for you?