Challenge
On the brink of losing its DEA registration and potentially its practice for multiple controlled substance compliance violations, Columbia Veterinary Hospital was in need of expert solutions that would restore the facility’s compliancy and position it for safety and success in the future.
COLUMBIA VETERINARY HOSPITAL:
DEA VIOLATIONS
Info on DEA Form-222’s
Acquisitions to Inventory
Complete and Accurate
Dispensation Records
Inventory
Taking Action: Solutions
The solutions began for Columbia Veterinary Hospital when it contacted CUBEX, the leader in veterinary narcotics safety and inventory management products and process solutions. As CUBEX began assisting the facility with its inventory management solutions, it advised Columbia Veterinary Hospital to contact the TITAN Group for assistance with the outstanding DEA and U.S. Dept. of Justice investigation.
Testimonial
– Matthew Zedwick, Co-owner Columbia Veterinary Hospital
The Audit
TITAN Group immediately responded by sending two of its Diversion Investigators to the Columbia Veterinary Hospital to conduct its thorough and proprietary veterinary audit. During the audit, the TITAN Group Investigators evaluated the management and oversight of controlled substances at the hospital, while specifically focusing on the correction of the various issues noted by the U.S. Department of Justice.
Titan Execution
The TITAN Group Investigators’ audit of Columbia Veterinary Hospital confirmed the violations cited by the DEA and revealed additional oversights to safety, efficiency, and potential threats to cash flow within the hospital. The TITAN Group agents implemented on-site remediation of the following issues:
- Record Keeping 100%
- Inventory Management 88%
- Ordering/Receiving/Dispensing of Controlled Substances 60%
- Veterinary Facility Security 94%
- Controlled Substances Storage Security 100%
- Waste Disposal 88%
- Veterinary Employee Hiring and Screening Processes 60%
- Standard Operating Procedures 94%
Testimonial
– Matthew Zedwick, Co-owner Columbia Veterinary Hospital
CUBEX Installation
Following the TITAN Group’s audit, CUBEX installed its state of the art MiniPlus, a DEA and 51-state compliant smart cabinet designed to track and bill medications within treatment areas. This installation, paired with the TITAN Group remediations, immediately provided a turnkey solution to the DEA violations.
Cost Avoidance
$350,000 in DEA fines reduced to $25,000 (92% cost avoidance)
Annual Revenue Protection
Protected $1M+ in annual revenue due to loss prevention of DEA registration
Ongoing Support:
Continuous compliance oversight for any issues that may arise
Streamlined Operations
Facility-wide controlled substance policies and procedures
Rapid Detection Times
100% Reduction in time to detect loss and/or theft
Benefits from Titan Group Audit
Benefits from CUBEX Installation
Efficiency
94% increase in overall efficiency due to full automation of all DEA-mandated reports
Staff Safety & Accountability
Dramatic improvement in staff safety with single-item access (one drug at a time) and the witness feature
Patient Safety
Enhanced patient safety with physical separation of different concentrations and strengths of the same medication, eliminating a key driver of dosing errors
Real Time Tracking
Real-time tracking of both active and back stock inventory of controlled substances
Automation
Automated transfer of back stock-to active stock function